H I C A G O
R I B U T E
The dominant force in
wholesale trade and a pioneer
in retailing, Field emphasized service to gain customer
loyalty. He implemented a liberal credit policy, sold
goods at a marked price, and gave full refunds for
returned items. He envisioned the store as a complete
shopping world, providing every product and service,
including the first department store restaurant.
legacy is visible throughout Chicago. In 1879, he helped to
found the Chicago Academy of Fine Arts, which became the Art Institute in
1882. He gave generously to the University of Chicago and the 1893 Worlds
Columbian Exhibition. Field bequeathed over $10 million to the Worlds
Columbian Museum, renamed the Field Museum of Natural History in 1905,
one year before his death.